BOOKING POLICY
Booking & Payment Options
We offer two ways to book your appointment:
Website Booking
- When booking through our website, the full amount is paid upfront. If the amount isn't paid upfront, you will be contacted via email or text message asking for a deposit to secure your booking.
- No further payment will be required on the day of your treatment.
- This secures your appointment and simplifies your visit.
Booking via DM
- If you prefer to book via Instagram DM, a £20 non-refundable deposit is required to secure your slot.
- The remaining balance can be paid on the day by cash or bank transfer.
- Deposits must be paid within 24 hours to confirm your booking.
Rescheduling & Cancellations
- You may reschedule up to 48 hours before your appointment without losing your deposit.
- Cancellations made within 48 hours or no-shows will result in a forfeited deposit.
Lateness Policy
- Please arrive on time for your appointment.
- If you are more than 10 minutes late, your appointment may be shortened or cancelled.
- Late arrivals may still be charged in full or loose their deposit.
Consultations & Forms
- All clients must complete a medical consultation and consent form prior to treatment.
- Be sure to provide accurate contact information when booking so this can be sent in advance.
Treatment Refusal
We reserve the right to refuse treatment if:
- You are medically unsuitable
- You arrive under the influence of alcohol or drugs
- You behave inappropriately or abusively
In these cases, your deposit or full payment will not be refunded.
Accepted Payment Methods
- Online bookings: Payment is made in full via the website.
- DM bookings cash or bank transfer on the day.
Thank You
Your understanding helps us provide a safe, respectful, and professional experience for everyone. If you have any questions, please don’t hesitate to contact us before booking.